I began working with Louise in March 2019 when as a clinical therapist I joined a mental health practice for which she worked as the insurance, coding and billing manager. Louise was the one to train me on the use of our online system, which directly impacted her billing & insurance work, and was immediately impressed by her clarity, precision, expertise, and professionalism, but also her patience and kindness. Communication with Louise is so easy! She takes time to answer any questions about the billing process and my client accounts, she is always thorough, and she responds so promptly. Louise is meticulous. In my work with her over the last almost 5 years, I have known her interactions with clients, administration, clinicians, insurance agencies, state agencies, and financial institutions to be excellent, per many, many reports. She is a legitimate expert in this realm. Louise has been a core asset to our practice and, no question, would be anyone’s favorite biller! I will happily and without reservation recommend her service because her service is exceptional.
